With this guarantee,
Gradient s.r.o. (referred to below as Gradient), guarantees that the owner, for
the period of 1 year from the date of purchase and on compliance with the
conditions laid down by Gradient and set out below, be entitled to have their
paraglider repaired free of charge by Gradient.
that we will require a copy of your bill/invoice if Gradient Guarantee
will be claimed.
a) ) This guarantee only applies for 1 year
from the date of purchase of the Paraglider. This is the date shown on the
bill/invoice issued by authorised Gradient dealer at the point of sale of the
paraglider. Please note that we will require a copy of your bill/invoice
if Gradient Guarantee is claimed.
b) This guarantee only applies to private sport and
leisure time activities. It does not cover for example paragliders used for
participation in competitions, shows or for instructional purposes and any
other professional use.
c) To validate the free repair guarantee you have
to register your Gradient glider online by registration form within 10 days after the
purchase. Without online registration the free repair guarantee is not valid.
d) The glider together with the sales contract
(invoice/bill copy) must ALL be sent to the Gradient when claiming under this
guarantee. Indicate “Gradient Guarantee“ on the box or on documents attached
and also describe the problem/damage.
e) Repairs or replacements of damaged parts will be
undertaken solely by Gradient within 10 workingdays. (First day is delivery day
to Gradient office, Last day is sending the glider back.)
f) All the
necessary transport costs incurred and all of the risks arising in carrying out
the guarantee will be carried by the owner. Old used parts will become the
property of Gradient.
g) In cases of
gross negligence, chemical, damaged by a propeller while paramotoring,
electrical damage or deliberate damage on the part of the owner, all claims for
free repair will become null and void.
h) If the repair
of the glider is not possible or uneconomical - for example if the costs of
repair would be more than 50% of the retail price of an equivalent new glider
Gradient is entitled to refuse to honour the guarantee.
provisional repair can not be done on the glider when Gradient Guarantee is
j) one year free repair guarantee is valid for all new Gradient standard
model gliders. Special and aerobatics Gradient gliders like Freestyle and Agility are not covered by one year
free repair guarantee.
If all or any part of
the above conditions are not completely fulfilled, Gradient reserves the right
to refuse this guarantee.
Custommers from outsider of EU
countries contact Gradient office before you send your glider for repair
please. We will provide you by easy transport
instruction to avoid complicated custom procedure and save money.